Mapping your customer's experience
Happy customers are your best marketing!
Learn how to map the experience your customers have and how to create the experience you WANT them to have - from their first contact with your business right through to them paying their final bill. You'll identify everything your business needs to do to make their experience amazing and create an action plan to make it happen!
This process works for any kind of business and any size of business.
1pm - 3pm
Friday 25 October
Level 3, 15 Watt Street
If you need more details, ring Melita on (06) 281 3474 or message us via Facebook.